Technical Support

SALES
....... Sales can approach in two different ways - depending on potential customer needs.
.......The acuity of many technical problems can have a immediate and drastic affect on business operations. I.T. Less is able to approach customers with a process to build knowledge of potential customer needs through meetings, audits and full proposal deliverables; or I.T. Less can react quickly to potential customer needs through immediate on-site dispatching of highly experience, qualified and certified consultants.
.......Do you need a consultant/technician in your office immediately? Allow the I.T. Less sales staff (510.386.6566) to coordinate a technical response to business critical needs.
Are you searching for a firm that can offer a assessment, audit and a proposal without charge?
The I.T. Less sales approach is simple: I.T. Less meets with potential customers to determine ability to solve technical and business problem, learns as much as practical about current environment and propose solutions that will solve problems and adhere to best practices.
CLIENT MEETING
.......I.T. Less relationship with a prospective customer typically begins with an introductory meeting in which we help you articulate the business objectives and what you want your technology infrastructure to accomplish.
.......We are interested in your goals as a business, not just your technology goals. We know what the latest, greatest technology solutions might be, but these might not be right for you. In order to make recommendations that make sense to you, we spend some time getting to know you.
.......The meeting is generally followed by a system audit. The system audit section of the web site explains more in-depth what is accomplished during this step in the process.
I.T. Less also understands that potential customers may have an immediate need. Call the sales department to coordinate a consultative visit for immediate needs